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Please see our tutorials below for help with your control panel:
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Creating a POP email account |
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Creating a default (catchall) email account |
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Creating an email account in Outlook Express |
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Creating an autoresponder |
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Creating a subdomain |
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Creating custom error pages |
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Password protecting a directory |
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Creating a MySQL database |
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Managing a MySQL database in PHPMyAdmin |
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Installing FrontPage extensions |
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Using File Manager |
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Using Index Manager |
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Enabling Hotlink Protection |
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Redirecting a URL |
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Redirecting mail |
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Changing control panel password |
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Creating an add-on domain |
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Creating an FTP account |
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Backing up your site |
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Using WebMail |
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Installing scripts using Fantastico |
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Below are tutorials for all of our reseller users:
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Managing your hosting packages |
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Managing your hosting accounts |
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Managing your bandwidth |
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Managing your subdomains |
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Managing your skeleton directory |
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Managing your DNS zones |
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Managing your suspended accounts |
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Managing your parked domains |
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Managing your FrontPage Extentions |
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Modifying account passwords |
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Troubleshooting email |
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Setting up a Remote Access Key |
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Changing your WHM theme |
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How long do your hosting plans last for? |
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Plans last for 1 year, however you can pay per month, where the hosting will continue to run until you stop the contract. |
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How do I access my control panel? |
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Your control panel can be accessed by going tohttp://www.yourdomain.com/cpanel |
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Where can I find your terms of service? |
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Our Terms of Service can be found here |
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Is the bandwidth listed in your plans per year or per month? |
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All of our plans include a monthly quota of bandwidth |
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How do I configure my email client to receive email? |
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In your control panel automatic configuration scripts can be found for Outloook Express, or, the POP3 server address is mail.yourdomain.com and the username and password for the email account are either your master username and password or the exact username and password which you created with the email box in your control panel |
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Why cant I send email through your SMTP server? |
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When sending email make sure that your email client is authenticating with our SMTP server with a correct username and password. |
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Can customize my hosting plan? |
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Yes, just contact
us for a quote for extra
bandwith, web space, email accounts
or databases |
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Where can I get support for my hosting account? |
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Support can be obtained on our support page |
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I already have a domain, how can I host it on your servers? |
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Simply contact support for the nameserver details for your domain. |
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How can I setup personal nameservers? |
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Your registrar should include an option to register personal nameservers for your domain, all you need to do is contact support for our nameserver IPs and then input these at your registrar. |
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If I decide to move my domain away from you later will you charge me? |
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No we will not charge you any fees to move your domain away from our services. |
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What if somebody hacks into your server, will they be able to access my credit card information? |
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No. We do not store credit cards on our servers. We use Paypal and 2Checkout.com, Inc. as an authorized retailer of goods and services provided All About Hosting. These both use SSL encryption to prevent credit card fraud. |
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